Changes to Domain Name Registration Administrative Contact
If you have lost your CIRA login information and the Administrative contact email is inaccessible or inactive, the CIRA Manual Change of Administrative Contact (MCAC) procedure will be required to update the Administrative contact information for your Canadian domain name registration.
CIRA Manual Change of Administrative Contact - MCAC Method
Obtain Canadian domain name MCAC forms from CIRA
First download and print the Fax Cover Page and Form PDF documents under the "Manual Change of Administrative Contact" from CIRA.
- The English version of the documents:
http://www.cira.ca/en/forms.html - The French version of the documents:
http://www.cira.ca/fr/formulaires.html
Domain name change procedures
To complete the MCAC process, the MCAC Registrant must complete and submit the following forms to their CIRA authorized registrar and meet the following conditions:
- submit the Fax Cover Page (as set out in Schedule B)
- submit Form (as set out in Schedule A)
- provide your CIRA authorized domain Registrar with true, valid and completed forms, consents and documents
- provide at least a new Administrative Contact email address
Please ensure that the above criterions are met before faxing your MCAC request.
The completed MCAC documents should be faxed to: (780) 665-7377
We will submit all of the above domain name change forms and documents from the the MCAC Registrant to CIRA on your behalf.
Tips for faxing domain name registration related documents
In order to transmit legible copies of your fax, please complete forms and documents in a dark blue or black pen. Setting the fax transmission mode to "Fine" helps too.
MCAC process may cancel domain name change requests
Keep in mind that during the MCAC request process, CIRA will cancel the following domain name change requests and processes that have been issued on your domain name registration:
- Transfer of registrant
- Transfer of registrar
- Registrant merger
- Domain name renewals
- and any modification of critical domain name registration information
For more information about our products and services, please phone us at (780) 239-8494 (within Edmonton, Alberta, Canada), (403) 998-8494 (within Calgary, Alberta, Canada), (306) 717-7709 (Saskatoon), (416) 993-7027 (Toronto) 1-877-968-7626 or 1-877-807-0777 (toll free within North America).
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